Online Reputation Management
We’ve Got Your Back.
As your business gets more online visibility, it’s important to be prepared to manage your resulting online reputation. Two-way communication with your customers, prospects and the general public is paramount to maintaining and cultivating your image as a responsible and caring organization.
Online Reviews & Ratings Matter
Online reviews have become one of the most influential factors in a customer’s buying decision. More positive reviews on sites such as Yelp and Google My Business means more positive traction for your business.
On the opposite end, having even a few unanswered negative reviews can easily deter potential customers from doing business with you. Responding to all reviews you receive — whether positive or negative — will demonstrate a genuine concern for customer service, which goes a long way to brighten your image.
On Our Radar
Opixxe takes the constant worry about your company’s online reputation management off your already full plate. We can help by reinforcing positive reviews, as well as responding sincerely and timely to any negative comments. This shows your customers that they are valued and exhibits a commitment to improving service.
As Opixxe helps your company to expand online visibility through search engine optimization and creative social media profiles, you can rest at ease that we’ve also got your reputation on our radar.